Privacy Policy

Array Medical Imaging, LLC
Effective Date:  11/08/2023
Last Updated: 11/08/2025

Privacy Policy Overview

Array Medical Imaging, LLC (“AMI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the confidentiality and security of your personal and protected health information in accordance with applicable federal and California laws, including the Health Insurance Portability and Accountability Act (“HIPAA”).

This Privacy Policy describes how information may be collected, used, stored, disclosed, and protected when you:

• Visit our website

• Request information or appointments

• Submit forms online

• Communicate with our office

• Receive imaging services from AMI

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information voluntarily provided by you, including but not limited to:

Personal Information

• Name

• Date of birth

• Phone number

• Email address

• Mailing address

• Emergency contact information

Health-Related Information

• Referring provider information

• Imaging history

• Medical information submitted for scheduling or imaging purposes

• Insurance information (when applicable)

Website Usage Information

Our website may automatically collect limited technical information including:

• IP address

• Browser type

• Device information

• Website pages visited

• Date/time of access

• Cookies or analytics data

This information is used for website functionality, security, analytics, and service improvement purposes only.

2. How We Use Your Information

AMI may use collected information to:

• Schedule appointments

• Provide ultrasound imaging services

• Communicate regarding appointments or services

• Send appointment reminders

• Respond to inquiries

• Maintain medical records

• Process payments

• Improve website performance and patient experience

• Comply with legal and regulatory obligations

Protected Health Information (“PHI”) is used and disclosed only as permitted by HIPAA and applicable law.

3. HIPAA & Medical Privacy

AMI maintains safeguards designed to protect your Protected Health Information.

Diagnostic imaging studies may be reviewed and interpreted by licensed radiologists or authorized healthcare providers as part of the imaging and reporting process.

AMI does not sell Protected Health Information.

For additional information regarding medical privacy rights and disclosures, please review our separate Notice of Privacy Practices (NPP).

4. Website Is Not Medical Advice

Information provided on this website is for informational and educational purposes only and does not constitute medical advice, diagnosis, treatment, or emergency healthcare services.

Use of this website does not establish:

• A physician-patient relationship

• A provider-patient relationship

• Emergency medical care obligations

If you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

5. Appointment Requests & Online Forms

Submitting an appointment request or contact form through this website does not guarantee:

• Appointment availability

• Insurance coverage

• Medical acceptance

• Diagnostic findings

• Treatment recommendations

Appointments are subject to confirmation by AMI staff.

While AMI uses reasonable safeguards, electronic communications submitted through websites, email, or text messaging may carry inherent security risks.

Patients should avoid submitting highly sensitive medical information through unsecured electronic forms whenever possible.

6. Text Messages, Emails, & Communications

By providing your phone number or email address, you authorize AMI to communicate with you regarding:

• Appointment scheduling

• Appointment reminders

• Follow-up communications

• Administrative notices

• Billing-related matters

Standard messaging and data rates may apply.

AMI is not responsible for delays, interception, transmission failures, or unauthorized access caused by third-party communication carriers or platforms.

Patients may opt out of non-essential communications at any time by contacting our office.

7. Third-Party Services & Links

Our website may utilize third-party services including:

• Website hosting providers

• Scheduling platforms

• Analytics tools

• Payment processors

• Embedded maps or communication tools

AMI does not control third-party privacy practices and is not responsible for the content, policies, security, or actions of external websites or service providers.

Users access third-party services at their own discretion and risk.

8. Cookies & Analytics

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyze website traffic

• Enhance user experience

• Maintain website security

Users may disable cookies through browser settings; however, some website features may not function properly.

9. California Privacy Rights

California residents may have additional rights under applicable California privacy laws regarding access to and protection of personal information.

AMI does not sell personal information to third parties.

Requests related to privacy rights may be submitted using the contact information listed below.

10. Data Security

AMI implements administrative, physical, and technical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission, electronic storage system, or communication platform can be guaranteed to be completely secure. By using this website, users acknowledge and accept these inherent risks.

11. Children’s Privacy

This website is not intended for use by children without parent or legal guardian involvement.

AMI does not knowingly collect personal information from minors through this website except as necessary for healthcare scheduling or services authorized by a parent or legal guardian.

12. Limitation of Liability

To the fullest extent permitted by law, Array Medical Imaging, LLC shall not be liable for:

• Website interruptions

• Technical failures

• Unauthorized access by third parties

• Data transmission issues

• Reliance upon website information

• Delays in communication

• Actions of third-party providers or platforms

Users assume responsibility for their use of this website and electronic communications.

13. Changes to This Privacy Policy

AMI reserves the right to modify or update this Privacy Policy at any time without prior notice.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

14. Contact Information

Array Medical Imaging, LLC
Victorville, California
Phone: (442) 255-4118
Email: AMI@arraymi.com
Website: arraymi.com